Terms and conditions

Application

By purchasing or otherwise obtaining a ticket for an event, and/or by participating in an event, you agree to these terms.

When you attend one of our events, your participation is subject to our terms and conditions, the privacy policy as well as our code of conduct.

Ticketing

Ticketing and registration are handled by external partners.

All amounts are subject to the German USt (VAT) of currently 19%, which is displayed separately in the invoice you receive via email.

Tickets are non-refundable once ordered.

We may offer payment by invoice as an option. If the due payment does not reach our bank account 14 days before the event date, we reserve the right to invalidate the tickets. In that case the attendee will not be able to join the event. You will still have a legally binding obligation to pay the full amount of the order placed.

Tickets cover access to the respective event only, as well as catering if catering is explicitly included on the purchased ticket. You will need to take care of any additional costs such as travel, hotel, travel visa or similar yourself.

Acquiring tickets for others

If you get tickets on behalf of somebody else (such as a colleague or team member) or when you transfer your ticket to someone else, you are required to obtain their permission to register them for the event, share their contact information and consent to the privacy policy, terms and conditions and code of conduct on their behalf. Access to the event is subject to the acceptance of these terms and conditions.

Ticket transfer

While it is not possible to cancel tickets (see above), we will often allow you to transfer your ticket to another person of your choice. If offered, this service is subject to event-specific deadlines which you will find on the website for your chosen event.

Please note that only the person named on the ticket will be granted access to the event, so you have to contact us if you want to pass your ticket to someone else.

Event changes or cancellation

We reserve the right to cancel or reschedule an event at our sole discretion.

In case of a full cancellation of an event, the full ticket price will be refunded to you. In case of a partial cancellation, you will receive a pro-rated refund.

We do not take responsibility for any additional loss or damage incurred as a result of a substitution, alteration, cancellation or postponement of an event. This includes but is not limited to: travel and accommodation costs, visa costs and other related costs.

Online events

Some of our events might be carried out as online events, meaning that guests participate by dialling into a virtual venue. For these events, we will provide you with the necessary login details for the virtual venue before the event.

Online events should be accessible with most PC or Mac computers as well as many mobile devices. You are responsible for making sure that your hardware, software and internet connection is sufficient for attending the event. Inability to join because of technical reasons with your hardware, software and internet connection is not a reason for a refund.

Tickets to online events are bound to the ticket holder as a person. Sharing access to the event, broadcasting it either in a private or public setting or any other kind of accessing the event with more than one person per ticket is prohibited.

Program and schedule changes

We reserve the right to change the program and schedule. This can mean changing speakers (if they become unavailable due to sickness or any other reason). If a speaker or workshop trainer becomes unavailable, we will find a fitting replacement or cancel the event if that is not possible, see section 3.

Location change

We reserve the right to change the location of the event. This includes turning the event into an online event as described in section 4.

Changes to the event location are no cause for a refund of the ticket price or for claims for changes in accommodation or transportation.

In case of converting an in-person event to an online event we will issue a partial refund of 12% of the ticket price to account for the removal of catering.

Accessibility

Let us know before purchasing a ticket if you would like to attend our event and have any special needs concerning access or other aspects. We will try to accommodate for such requirements on an individual basis, as it is our goal to make our events as welcoming and inclusive as possible.

Liability

In the context of our events, we are not liable for damages caused by minor negligence, unless it is a violation of an essential contractual obligation or damage to life, body or health is caused by minor negligence. In case of a violation of an essential contractual obligation caused by minor negligence, our liability is limited to the foreseeable damage typical for the contract.

This limitation of liability also applies to the liability of parties we commissioned to act on our behalf.

Documentation

We reserve the right to produce recordings and other types of documentation during our events. This includes capturing photos, videos, screen recordings and audio recordings of any person present at the event, either virtually or in person. This is probably also in your interest, as we plan to release a selection of the documentation after the event!

With your registration, you grant us the non-exclusive right to use this material, free of charge and in perpetuity and in any medium for commercial as well as non-commercial purposes.

Access to recordings

Some ticket types may include access to recordings after the event. We may also provide the opportunity to purchase access to recordings separately.

If you purchase access to recordings, only you yourself are allowed to view the recordings. Login-sharing, public display, distribution or broadcasting of recordings, and any other kind of using recordings for any means other than your personal education are not allowed.

Applicable law

German law applies. The local court for any disputes is Munich.

Severability clause

Any amendments to these terms must be in writing in order to be valid. This applies also to the abrogation and the amendment of this written form requirement.

If any provision of these terms is, for any reason, invalid and/or unenforceable, the remaining provisions continue to be valid and enforceable to the fullest extent permitted by law.

For us at envis precisely Events GmbH (the company organising PUSH events such as conferences and trainings), transparency and privacy are extremely important. This document outlines how we collect, store and process personal data, if you attend one of our events or use our website.

Registering for an event

When you register for an event such as the PUSH UX conference or one of our trainings, we ask you to provide us with personal information such as your name, email address and profession, as well as payment information.

We use this information for the following purposes:

• To issue your ticket to the event and identify you as a ticket holder on entry

• To print personalised name tags for the event

• To issue an invoice

• To provide you with updates about the event you signed up for, as well as future events by us via our newsletter

• To create aggregate and anonymous statistics (e.g. the percentage of guests who identify as Interaction Designers), which we’ll use to improve our offering and market to sponsors. We will never include personally identifiable details in these statistics.

All information you submit will be processed and stored by one of our ticketing partner Tito and our Newsletter platform Brevo, as described in their privacy policies.

Participating in an event

When you attend one of our events, your participation is subject to our terms and conditions as well as our code of conduct.

Event documentation

See the applicable section in the Terms and Conditions.

Participating in a feedback raffle

At some of our events, we might offer you to fill out a feedback form to help us improve our events in the future. Guests who provide feedback may be eligible to win prizes. In order to identify you and hand over your prize, we ask you to include your name on the feedback card.

If your card is drawn as one of the winners, the name you filled in will be announced from the stage.

You can also choose to submit feedback without including a name, if you wish not to participate in the raffle.

The feedback on all feedback cards will be converted into a digital format. In the process of this conversion, we strip out all personally identifiable data, including your name. We destroy the physical cards as soon their content has been digitised.

Signing up for our newsletter

You can sign up for our email newsletter either directly on our website or by registering for one of our events.

We will use the information you provide to send you the PUSH newsletter to inform you about upcoming events and newly available content (like talk videos, speakers, ticketing etc.).

You can tell us to stop sending you the PUSH newsletter at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at newsletter@push-conference.com.

If you registered for an event, we will also send you timely updates about the event you are attending, such as changes to the schedule or instructions for how to get to the venue.

We use MailChimp and SendInBlue as our email automation platforms. The contact information you provide when signing up for our newsletter will be transferred to them for processing in accordance with the privacy policies and terms of Brevo. This information may include your email address, your name (so we can greet you by name in our emails), profession, company name and website address.

Submitting a content proposal

When you submit a proposal for a talk or other program item, we will use the information you enter internally to determine if your proposal is a good fit for one of our events. If you are selected as a potential speaker or session host, we will reach out to you directly to arrange everything else.

You confirm that you have the appropriate rights and permissions for all parts of your submission and you give us non-exclusive, indefinite permission to publish the content you submit in any medium, in it's original form or with modifications.

We will not publish any of the data you enter in the proposal submission form without coordinating with you directly. We may retain any information you submit until you tell us to delete it, so that we can consider your talk proposal for events in the future.

We use Typeform as a platform for form handling. Any data you submit through our proposal form will be processed in accordance with their terms and conditions

Applying to join PUSH events as a volunteer

When apply to participate in PUSH events as a volunteer, we will use the information you enter internally to determine if you are a good fit for the position. If you are selected as a potential volunteer, we will reach out to you directly to arrange everything else. We will not publish any of the data you enter in the application form without coordinating with you directly. If you indicate that you would like to be considered as a volunteer not just for the specific event, but also for alternative events in the future, we will retain the data you entered until you tell us to delete it.

We use Typeform as a platform for form handling. Any data you submit through our proposal form will be processed in accordance with their terms and conditions

Using our website

When using push-conference.com, we use Plausible analytics to collect usage data. This data helps us improve our offering.

Plausible analytics does not collect or store any personally identifiable information. Aggregate usage data is stored securely in the EU.

Cookies

Our website may store the following cookies in your browser:

Necessary cookies

resolution: Used to store the last resolution of your browser window, so that we can serve you the right size of images

Data processors

We use the following third party services to provide our offering. These sub-processors provide services such as data storage and hosting, email marketing services, ticket issuance, billing and entry management.

• Brevo: Email management and marketing

• Plausible: Analytics

• Stripe: Payment processing

• Tito: Ticketing, billing and entry management for events

• DomainFactory: Hosting and analytics

• Ghost: Hosting and analytics

• Notion: Event organization

• Typeform: Proposal submission and surveys

• Pipedream: Task automation

• Google: Data storage, productivity apps

Children

Minors under 18 years of age need the consent of their parents or guardians before they submit personal data to us.

Data inquiries and removal

Personal information you have provided to us can be deleted at any time. This doesn’t apply to data used for billing and accounting purposes. If you wish for your personal information to be deleted or if you wish to obtain a copy of your data, please email us at privacy@push-conference.com

Changes to this policy

We reserve the right to change this privacy policy at any time in order to comply with legal requirements or to enable us to deliver and improve our services.

Purpose

We are committed to providing a friendly, safe and welcoming environment for all, regardless of gender, sexual orientation, ability, ethnicity, socioeconomic status and religion (or lack thereof).

This Code of Conduct outlines our expectations for all those who participate in our community, as well as the consequences for unacceptable behavior.

We invite all those who participate in our events to help us create safe and positive experiences for everyone.

Expected Behavior

• Participate in an authentic and active way. In doing so, you contribute to the health and longevity of this community.

• Exercise consideration and respect in your speech and actions.

• Attempt collaboration before conflict.

• Refrain from demeaning, discriminatory, or harassing behavior and speech.

• Be mindful of your surroundings and of your fellow participants. Alert community leaders if you notice a dangerous situation, someone in distress, or violations of this Code of Conduct, even if they seem inconsequential.

Advertising and Promotion

First of all, before asking the community to contribute something for yourself, think about what you can give first.

It is OK to tell the community about products, projects, jobs or other matters dear to your heart. If there is a dedicated place for what you want to share (like the #jobs channel on Slack for sharing jobs), share it there.

Unacceptable Behavior

Unacceptable behaviors include: intimidating, harassing, abusive, discriminatory, derogatory or demeaning speech or actions by any participant in our community, at all related events and in one-on-one communications carried out in the context of community business. Community event venues may be shared with members of the public; please be respectful to all patrons of these locations.

Harassment includes: harmful or prejudicial verbal or written comments related to gender, sexual orientation, race, religion, disability; inappropriate use of nudity and/or sexual images in public spaces (including presentation slides); deliberate intimidation, stalking or following; harassing photography or recording; sustained disruption of talks or other events; inappropriate physical contact, and unwelcome sexual attention.

Consequences of Unacceptable Behavior

Unacceptable behavior from any community member, including sponsors and those with decision-making authority, will not be tolerated. Anyone asked to stop unacceptable behavior is expected to comply immediately.

If a community member engages in unacceptable behavior, the community organizers may take any action they deem appropriate, up to and including a temporary ban or permanent expulsion from the community without warning (and without refund in the case of a paid event).

If You Witness or Are Subject to Unacceptable Behavior

If you are subject to or witness unacceptable behavior, or have any other concerns, please notify a community organizer as soon as possible. You may approach any community organizer in person or contact us through the email address mentioned at the top of the page.

Scope

We expect all community participants (contributors, paid or otherwise; sponsors; and other guests) to abide by this Code of Conduct in all community venues—online and in-person—as well as in all one-on-one communications pertaining to community business.

With your registration you grant us the right to use this material for documentation and future marketing purposes. If you get tickets for another person, it's your responsibility to obtain their approval of our terms and conditions, as access to our events is bound to acceptance of these terms and conditions.

License and attribution

Our code of conduct is distributed under a Creative Commons Attribution-ShareAlike license.
It is based on the Berlin Code of Conduct, which is distributed under the same license.