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Designing for Appropriate Interaction

By Sarah Mautsch

Session type

Lightning Talk


Thu, 24 Oct 2019


Main stage

About this session

Our devices are socially awkward by design. Still, little has had a bigger effect on society over the last decade than smartphones and the second-order effects they caused. Over the next decade, as technology will become even more intimate, and at the same time more situationally aware through advances in sensors and artificial intelligence, we as designers and technologists have a unique opportunity to shape technology’s role as a social actor with intent.

In this talk, we will take a first stab at this in four speculative scenarios that show how we might approach designing more polite machine behavior.

About Sarah

Sarah Mautsch

Sarah Mautsch

Product Designer at SAP Innovation Center

Sarah explores ways in which humans relate to technology and how it affects their lives. By leveraging design thinking as well as futures thinking with a ‘built to think’ approach, she reasons about what’s to come and builds mindful products for today, informed by these futures. Sarah currently lives in Berlin and works at SAP Innovation Center, researching Blockchain.