As designers, researchers, and strategists, we are at times inclined to underestimate the diverse skill set we bring to business environments.
Drawing from the experience of the Zeiss Design team in supporting over 300 intrapreneurs globally, this talk will exemplify how design and research skills have paved the path to user-centric innovation and led to scalable impact.
In technology-driven companies, technological excellence is still often prioritised over user experience. This disconnect presents the perfect breeding ground for designers to advocate for an integrated, user-centric approach to innovation, enhancing the overall success of products and services.
Join Idil's talk to explore the challenges the Design team at Zeiss faced, the insights gathered, and the practical methods they proposed, which can inspire you to leverage the skills you likely already possess, amplifying your impact and reach within large companies that have varying levels of user-centric maturity.
Idil Koç
UX & Strategic Designer
ZEISS Digital Partners
Idil is a UX & Strategic Designer with the Digital Business Innovation team at ZEISS Digital Partners, where she designs and scales digital customer products while driving transformation across the organisation.
She helps different ZEISS business units develop new digital tools and regularly runs Design Thinking workshops to help teams think more strategically and user-centrically.
Idil leads the Service Design community of practice at Zeiss, creating frameworks that make service design more professional and streamlined across the company.
She brings valuable consulting experience from her previous roles at frog and Capgemini to her work in digital innovation and transformation.