This is a
Lightning Talk
Location
Main Stage
Timing
UX Design Awards winner
How can design support expert decision-making when mistakes are not an option?
Nicole and Sarah share their bachelors thesis, honoured with the UX Design Award Gold 2025 – New Talent, in which they rethought an interface for air traffic controllers.
By aligning with mental models, enhancing situational awareness and optimising cognitive workload in high-pressure contexts, they reveal both the opportunities and challenges of designing for safety-critical environments - from early research and prototyping to validation with controllers.
avio is a user interface concept for the tower controller workstation.
It integrates key functions into a unified system solution to make the planning and coordination of take-offs and landings more efficient and safer.
By integrating individual systems on a touch screen and combining them with a touch pen that provides tactile feedback, the concept supports the controller's mental model, improves situational awareness and reduces cognitive and physical workload in high-pressure situations.
The avio project was awarded a UX Design Award in 2025.
Sarah Fütterling
Master’s Student
HfG Schwäbisch Gmünd
Sarah is an interaction designer and researcher, currently completing her master’s degree in design strategy at the University of Applied Sciences, Schwäbisch Gmünd.
She creates intuitive, research-driven interactions and enjoys complex projects that balance systematic thinking, attention to detail, and the bigger picture to deliver holistic, future-proof solutions.
Nicole Krein
Experience Designer
frog
Nicole is an Experience Designer at frog, part of Capgemini Invent, where she focuses on human-centered design, translating complex systems into seamless journeys and purposeful interactions that help organizations deliver real impact.
With a background in visual design, she brings four years of agency experience as well as a bachelors degree in Interaction Design from HfG Schwäbisch Gmünd.
Her strength lies in transforming complex challenges into clear, well-crafted interfaces, by combining strategic thinking with empathy.