Designing for Appropriate Interaction

Our devices are socially awkward by design. Still, little has had a bigger effect on society over the last decade than smartphones and the second-order effects they caused. Over the next decade, as technology will become even more intimate, and at the same time more situationally aware through advances in sensors and artificial intelligence, we as designers and technologists have a unique opportunity to shape technology’s role as a social actor with intent.

In this talk, we will take a first stab at this in four speculative scenarios that show how we might approach designing more polite machine behavior.