Better Onboarding Journeys
Onboarding is more than a slideshow after first opening an app. It can be the difference between a product that delights and engages, and one that is immediately forgotten. In this workshop, you will build the skills to design onboarding journeys as a holistic, impactful experience.
About the Workshop
Half day workshop • Wednesday 18 October 2023
Workshops require a separate ticket from the conference. You're welcome to join a workshop without attending the conference.
Onboarding is not just a single event in the user experience. It is a journey that links together many events, over time, to acclimate people to a new product or service. A well designed user onboarding experience will guide new users toward retention and engagement as they interact with a product, at their own pace. This workshop will give attendees a process for designing progressive onboarding journeys, so they can engage their own teams in better onboarding design.
Who is it for?
This workshop suits designers, product managers, content designers, and more, no matter what stage their product’s onboarding experience is in.
What you'll learn
Through a mix of presentation and hands-on activities, you will learn how to:
- Apply guided interaction as an onboarding strategy
- Define the start and end points of onboarding with your team
- Map the actions that bridge people between those start and end points
- Apply guidance to an individual action so that it links to other actions in the journey
What you need to bring
Have your laptop handy is always great if you want to look up any resources, but not required.
You’ll participate in a half-day workshop with great exposure to the workshop trainer in an intimate setting. We will provide refreshments to keep you energized, all included in the workshop fee. Workshop materials like pencils, markers and paper will be ready for you.
MATES Coworking Lehel
Our workshops take place at MATES Munich. MATES is a fantastic local platform that offers co-working desks and offices in central locations and beautifully designed creative and meeting spaces. Going beyond physical locations, at the heart of MATES is their vibrant professional community.
The MATES location in the Lehel neighbourhood is located just minutes from the main square and on a direct public transport connection from the conference venue and Munich central station.
Good to know
Arriving via public transport: Take any S-Bahn line and exit at "Isartor", about 6 minutes from Munich central train station. Or take the subway lines U4 or U5 and exit at "Lehel", on a direct connection to the conference venue.