Designing Design Processes

Session Type

Focus Talk

About the Session

As product people, we end up tackling dozens of projects: from tiny Github issues to cross-functional new products. Yet picking the right design process when starting a project can be challenging.

When do you require solid research to start and when the product thinking is enough? When do you start with first principles and when do you rely on industry patterns? When do you rely purely on design intuition and when do you validate your solution? Based on the lessons learned while building Intercom, Alex will talk through designing a decision-making framework for picking the right design process.

About the Speaker

Alex Potrivaev

Product Designer at Intercom

Alex is one of the co-founders behind Teambit, where he helps leaders to understand, recognize and develop their team with regular feedback.

In his current role as Product Designer at Intercom in Dublin, he is also responsible for the design of several projects, most recently the Messages product.

Previously Alex led design at several companies, as well as built a bunch of personal projects. Solaris Sky Calendar was the latest one.

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