Laurissa Wolfram Hvass of Mailchimp

As Researchers, we spend countless hours listening to and observing the people who use our companies' products or services. We work hard to understand what they need (and want!). But what about the end-users of our research? How much deliberate thought and care do we put into what they need and want? Do we communicate and share research with our companies and colleagues in away that's usable and actionable? In this talk, Laurissa Wolfram-Hvass draws from her experience as Director of Research at MailChimp and describes how we can share research more effectively.