Director of Research
Is your research usable?
Friday at 12:00See full program
Laurissa Wolfram-Hvass is the Director of Research at MailChimp. Her team uses qualitative, quantitative, and mixed methods research to understand MailChimp’s customers, products, and competition—all of which play a vital role in informing product direction, guiding decisions, and designing the customer experience. Laurissa lives in Atlanta with her husband and in her free time enjoys wandering around farmers markets.